Frequently Asked Questions

 
 

Registration FAQ

  • Do I need to register?
     
    If you plan to attend on the Overland Experience package, attendees need to register online and select classes before arriving to the event. The earlier the better as premium / advanced classes do fill up quickly!
     

  • How do I register?
    It's simple! You can register online for the Overland Experience package and pay by check, Paypal, or credit card. Please double-check to see which show is currently available for registration: Overland Expo WEST near Flagstaff, AZ in May OR Overland Expo EAST near Asheville, NC, in October.
     

  • If I plan to buy a Weekend or Day Pass, do I need to register?
    The purchase of a day pass is your ticket into the event. No pre-registration is necessary.
     

  • If I buy a Weekend or Day Pass, can I register for individual classes?
    No, sorry! We cannot make Overland Experience classes available to day passes attendees on an individual basis. Please don't call or email and ask, we will still say no!
     

  • What is the difference between the Overland Experience package and a day or weekend pass?
    Overland Experience is an all-inclusive education package. Day Pass access allows you to enjoy a variety of select programs. Review the comparison chart for details.
     

  • Will you sell out?
    Overland Experience packages: we expect to sell out, so don't delay your registration! Earliest registrants get first-pick of the best classes, which do fill up.

    Day Passes: we will not sell out; they are unlimited.
     

  • What is your refund policy?
    Refunds will be made according to the following schedule (sorry, no exceptions!): 

    Overland Experience packages / Overland Expo WEST:

    • November 1, 2014 to March 31, 2015: full refund less any bank fees.

    • April 1, 2015 to April 30, 2015: partial refund of registration fee less 25 percent.

    • May 1, 2015 to May 17, 2015: no refund. Roll-overs may be requested.

Overland Experience packages / Overland Expo EAST:

  • July 1, 2014 to August 17, 2014: full refund less any bank fees.
  • August 18, 2014 to September 17, 2014: partial refund of registration fee less 25 percent.
  • September 18, 2014 to October 5, 2014: no refund. Roll-overs may be requested.

Weekend, Day Pass and Camping Access / Overland Expo EAST:

  • October 1, 2014: full refund less any bank fees.
  • After October 1, 2014: no refund. 
  • At-gate purchases: no refund.
     
  • My spouse / friend / partner wants to accompany me to the classes, do I register single or double?
    Each participant needs to register when attending classes, workshops, and driving courses. Space is limited, so you would need to register as a double and sign-up accordingly. If your partner does not want to take classes, see below.
     

  • I want to register for Overland Experience, but the person riding with me doesn't want to take classes. How should we register?
    You would register as a single and then add the $45 extra-person fee on the registration form under "add your extras." This covers day pass entrance fees for the weekend, happy hour tickets for Friday and Saturday evening, and the BBQ on Sunday for that person.
     

  • If I register for a single Overland Experience package now, but my spouse decides to join me later and take classes, can I upgrade later to a double?
    Yes! We really would love to have as many couples as possible, so please do contact us if you want to upgrade.
     

  • If I drive a truck and bring two motorcycles, will we still be able to get the double package?
    Yes! That's a great arrangement. The double package is for one vehicle (truck) and two people. We don't charge extra for the motorcycles. You will both be able to sign up for the classes you want.
    One person / one vehicle and/or one bike is a single package.
     

  • What kind of vehicles can I bring?
    Although we are an event that promotes the use of vehicles and motorcycles for overlanding, we ask you keep driving to a minimum while on the venue grounds, going to and from to the classrooms. No vehicles / motorcycles are permitted in the vendor area. Mountain bikes are a great alternative for getting around. Please note:

    •  At Taylor Ranch (EAST venue): NO ATVs, quads, or side-by-sides allowed at Taylor Ranch. NO EXCEPTIONS! We will have carts for assisting low-mobility attendees with accessing sites. 

    • At Mormon Lake Lodge (WEST venue): NO ATVs, quads, or side-by-sides except for those with appropriate handicap placards and solely used for assisting low-mobility attendees with accessing sites. 

  • Will I have to sign a waiver?
    All Overland Experience participants will be required to sign a waiver of liability before attending. This will be emailed to registrants in advance.
     
  • When is the event held?
    Overland Expo WEST: Third weekend in May.
    Overland Expo EAST: First weekend in October.
    Sign up for our Newsletter for the latest updates.


Kids and Pets FAQ

  • Can I bring my kids?
    Yes! Kids 17 and under are FREE. We are family friendly and make improvements to kids programs every year. Many of our workshops, demos, and programs are geared toward families interested in overlanding.
     

  • What other programs can my kids attend?

    • Kids 7 and up are welcome in seminars and lectures.

    • For safety reasons, kids under 12 can't attend the technical field classes involving moving vehicles.

    • On the Land Rover driving course: all drivers must be 18 and older. Age 16 and up is allowed with valid driver's license and if accompanied by a parent. Children in vehicles must be old enough (toddlers and up) to be strapped safely into the vehicle without car seats. No infants please.
       

  • What are the details of day care?
    We provide access to day care service with our Overland Experience packages. Day care is available for children who are potty-trained. Although we hire accredited professionals, with references and background checks, we are not set up to have people park kids all day long, since the activities are fairly limited. We recommend a few hours at a time. Parents can check kids in and out as they like, but they will be required to show ID and sign in and out.

    Day care hours:

    • Friday and Saturday 7:45 am to 5 pm (lunch not included).
    • Sunday 10 am to 3 pm (lunch not included).
    • Note: you will need to pick up your kids during the lunch hour (12 pm to 1 pm).

  •  Can I bring my dog(s)?
    Yes! We try to be pet-friendly. However, because of a dog bite incident last year, we have some new rules:

    • All dog owners (Day Passes and Overland Experience) must sign a rules/waiver form.

    • Dogs must be leashed, quiet, and cleaned-up-after.

    • NO "zip" leashes (the retractable kind); this is so dogs do not lunge unexpectedly at kids or other dogs.

    • Aggressive dogs will be banned, this includes fighting other dogs, barking, or showing unsocial behavior.

    • Do NOT leave any pet (or child!) in a vehicle at any time—it will be hotter than you think, and it is fatal.


Schedules & Classes FAQ

  • When do you announce your class & program offerings?
    Overland Expo WEST: In January or February the year of the show. 
    Overland Expo EAST: In late August the year of the show.
    Sometimes we run a little late, especially when adding lots of new classes. Check the Schedule page for the most up-to-date information.
     

  • When can I sign up for classes?
    Once you are registered for an Overland Experience package, your information is entered into  database. You will receive notification approximately 2 months before the event of when our online sign-up is open. Please make sure to use a current email address. Our process is automated and email is our main form of contact with you. 
     

  • If I buy a day or weekend pass, can I register for individual classes?
    No, sorry! We cannot make Overland Experience classes available to day or weekend passes attendees on an individual basis. Please don't call or email and ask, we will still say no!
     

  • I am interested in being a presenter or instructor . . . how do I apply?
    Please submit an online application of your class, presentation, roundtable, or demonstration along with a bio. Please do not email us your ideas. We do not accept submissions via email. Check out the Join Our Team page for current applications and deadlines.


Exhibitor FAQ

  • How do I find out about being an Exhibitor?
    You can find the information you need on our exhibitor page. You will be able to register online or by phone. You can either download the Exhibitor Prospectus or request to have one mailed to you. Please note: registration is for overland- and outdoor-related businesses only [no time-shares, crafts, jumping castles, etc.].
     

  • When can I register as an Exhibitor?
    Overland Expo WEST: Registration begins in October for existing exhibitors for preferred choice, and in November for new exhibitors.
    Overland Expo EAST: Registration begins in June for existing exhibitors for preferred choice, and in July for new exhibitors.
     

  • Will exhibitor spaces sell out?
    We expect to sell out of Prime Plus and Prime Exhibitor spaces early and may eventually fill up our exhibitor space entirely. Do not delay your registration. Contact us about availability. Registration begins in October for existing exhibitors for preferred choice, and in November for new exhibitors.


General FAQ

  • Who owns Overland Expo?
    Overland Expo is solely owned and run by Jonathan and Roseann Hanson. Overland Expo is not part of the Overland International / Overland Journal / Expedition Portal suite of businesses.
     

  • What is overlanding? Isn't it just a fancy word for something I already do... camping?
    Overlanding is a way to describe exploring by your own self-contained means, usually by vehicle (often with four-wheel-drive capability) or adventure motorcycle. It's long been a traditional way to describe safaris in Africa or exploring in Australia. Brits head "overland" to Africa and Asia and across the Continent. 

    We use the term to differentiate the activity from other four-wheel-drive activities such as rock-crawling or rallying. For overlanders, the journey is as important as the destination or the activities that we do when we get to our destination (if there even is a specific destination): hiking, nature watching, kayaking, mountain biking, and so on.

    For overlanders, camping is really a highlight as well—we enjoy innovations such as roof-top tents, 12-volt fridges, and high-quality awnings, ground tents, kitchen kits, and equipment such as compressors, winches, and other recovery gear.

    Overland Expo is designed as a unique event to introduce consumers to all the innovative equipment for camping and vehicles, and to introduce travel enthusiasts to the pleasures of exploring the world via your own self-contained means, whether it's an old van or a new Land Cruiser or Sportsmobile or BMW motorcycle.

    Through social events, programs, classes, and exhibitors, Overland Expo is the largest and most unique event combining adventure travel, vehicles, and motorcycles with education & commerce.

    It's the place to come to get outfitted, get trained, get inspired . . . and get going.
     

  • I would like to find out more about the overland industry, is there a source for this?
    Our Overland Sourcebook  is a high-quality glossy magazine-format book that is the definitive source for all things adventure: products, services and resources. Listings are organized for consumers and for manufacturers, and includes sections for product types (trailers, roof tents, fridges, bumpers, etc.), service types (travel, consulting, fabrication, business marketing, etc.), and resource types (online resources, clubs, and more). Looking for a new shirt for your staff to wear at trade shows? A fabricator for your product idea? A marketing specialist? Overland Sourcebook will save you time and improve your connections.

    Overland Experience attendees and exhibitors receive a free copy of The Overland Sourcebook at the event. Overland Expo exhibitors receive listings in the sourcebook as part of their package, and we also sell display advertising. It is also for sale (print version) or free (download PDF or iPad version) online throughout the year.

  • I'm concerned about environmental impact... how do you mitigate that?
    We teach and encourage an approach to exploring by vehicle and motorcycle that respects the land, wildlife, and the other cultures you might encounter. Many of our classes focus on "treading lightly" and how to be an unobtrusive traveler. Overlanding is about exploring, not conquering obstacles, and we focus on the discovery rather than the "extreme" 4x4 or motorcycle activities that are unfortunately more visible.

    Overland Expo provides full recycling services (we truck all recyclables to the nearest municipality where full service recycling is available) and we always leave all areas in better shape than we find them, whether the ranch venue or a trail we drive down.

    Our sustainability pledge:

    • Our office is built from recycled styrofoam & concrete 10-inch "Rastra" block (R25)
    • Our office is 100% powered by the wind & sun
    • We practice reduce-reuse-recycle for all office materials
    • We are part of the Environmental Protection Agency's Green Power partnership program, purchasing EPA-certified Renewable Energy Certificates for:
      • all off-site office & internet services
      • all travel
      • all sponsored events, including travel and impact of participants

Overland Expo WEST FAQ
 

– Location and Venue

  • Is the venue accessible for limited mobility / handicapped people?
    Attendees with limited mobility will be able to park in our handicapped-designated areas. There are accessible bathrooms, and we include accessible porta-a-johns in the camping and vendor areas. The venue is level, and wheelchair access to vendors and the camping area should be reasonable unless an unlikely rain adds mud to the equation. Please contact us for more information, and we’ll do our best to make your visit as easy as possible.

    We encourage people with limited mobility to come check out Disabled Explorers and their programs in Arizona.
     

  • What kind of food is available?
    Mormon Lake Lodge offers a variety of on-site options for eating. They have a casual sit-down Steakhouse & Saloon as well as a Pizzeria & Coffeehouse to suit your take-away needs. There is also a Country Store, which provides any last-minute camping supplies, snacks, cold beverages, and basic groceries. For more information, refer to their website.

    Looking for other ways to curb your hunger? We now bring in Food Trucks to cook-up a variety of delicious choices. Trucks will vary each year. 
     

  • Is fuel available?
    The Mormon Lake Lodge Country Store provides gasoline, diesel and propane.
     

  • What is available in Flagstaff?
    Check out our Guide to Flagstaff page.
     

– Camping & Accommodations

  • What are my options for hotels?
    There are no on-site hotels available, but there are many options nearby, at all price levels. Check out our Accommodations section of our Guide to Flagstaff page for links and information. 

  • What is the main campground like?
    Basic on-site dry camping is included free with an Overland Experience package. 

    Day pass attendees are welcome to camp in the basic camping area for $10 per night on an as-available basis (it’s a really large area, and we don’t expect to fill up). 

    The site is a wide, level grass field just north of and adjacent to the main exhibitor and training areas (map link). There will be porta-johns around the site, and flush toilets and limited shower facilities are available in the adjacent RV park, along with water for filling up. 


    Rules for on-site camping:
    • Camping opens Thursday at 1:00 PM. You may stay over Sunday night.
    • There is NO electricity. Please turn off your generators after sunset.
    • NO fires are allowed. PROPANE ONLY. (Regulations as of April 2013.)
    • There will be 24-hour security. 
    • Pets are welcome, but please clean up after them; make sure to read the Pet Rules above.

Reservations are not required for basic camping—Overland Experience registrants have reserved camping, but not reserved spots. Groups are welcome to stake out their own areas.

  • What about the Mormon Lake RV Park & Campground?
    The lodge operates an adjacent developed campsite with pull-through RV sites with full hookups and electricity; these are available on a reserved or first-come basis. Tents and no-hookup truck and motorcycle campers are welcome in this area as well. Cost is approximately $18 per night, no hookups, or $15 for just a tent; $35 per night, full hookups.

    Please fill out our online reservation form and we'll put you on the waiting list for a slot. The RV Park fills up quickly, so if you are on the waiting list, we recommend you have a back-up plan.
     
  • Coconino National Forest campgrounds and dispersed camping:
    There are two U.S. Forest Service campgrounds just west of Mormon Lake Lodge: Dairy Springs and Double Springs. Sites are well-spaced and shaded with tables, grills, water, and toilets. For more information, see the Forest Service page about Coconino campgrounds

    For those who prefer more solitude, dispersed camping is also allowed in the Coconino National Forest. For a detailed guide to regulations and suggested sites, see: Dispersed camping.

 

– Trip Planning

  • I am flying in and need to rent a car/bike, is this possible?
    Flagstaff’s Pulliam Airport (FLG) is a 30-minute connecting flight from Phoenix’s Sky Harbor International (PHX). All major car rental companies are represented at FLG, or you can rent a car at PHX and make the 2-1/2-hour drive to Flagstaff/Mormon Lake from there. 

    For something a bit more interesting than a Kia sedan, Barlow’s Jeep Rental in Sedona (30 miles from Flagstaff) rents new Jeep Wranglers.

    If you are looking to rent a motorcycle, AZRide.com in Scottsdale has everything from BMW GS models (including lowered-seat versions) to Royal Enfield Bullets . . . as well as Harley Davidsons, if you really want to bug the BMW guys. 
     

  • Where is the best place to find other attendees interested in caravanning?
    There are numerous groups organizing overlanding trips to the show, both for fee or for free. Check our Overlanding to the Expo WEST page. (Coming Soon)

    The following forums are also good resources: 

If you have other forum resources, please let us know.


Overland Expo EAST FAQ (More details will be added each week)
 

– Camping & Accommodations

  • What are my options for hotels?
    Because of its geographical location on the Blue Ridge Parkway, Asheville and the surrounding region has hundreds of hotels. But don't delay your reservations; October is prime "leaf" season for fall, so book early. They will sell out. Plenty of options here: http://www.exploreasheville.com/2014overlandexpoeast/
     
  • What is the main campground like?

HILLS: At Taylor Ranch there will be designated areas for camping in grassy, rolling fields either among or just outside the hardwood forest area. NOTE: hills! Plan on bringing good leveling blocks for your rigs just in case. See below about SIZE RESTRICTIONS for vehicles (no large RVs).

DRY CAMPING: There are NO hookups for electricity or water at this venue. We provide porta-toilets and camp-style remote showers in privacy cabanas. There will be a central tank of potable water for filling up, but we ask that people be very conservative (so there is enough for all) and that you are self-sufficient (bring your own water containers / food / cooking gear, etc.). 

TREES: All trees are protected: no wood cutting, nailing or attaching anything to trees, or disturbing the forests. This is a private working farm. Please respect their resources. NOTE: 12-foot height limit on vehicles due to trees. 

FIRES: There will be several designated fire pits run by Taylor Ranch, but otherwise no personal campfires due to the proximity of other farms and houses and the fire danger.

FACILITIES & AMENITIES: There will be portable bathrooms and showers, water fillup stations, and trash facilities, but we are recommending you treat this like a true overlanding trip: be self-sufficient or plan to travel to a nearby town (minutes away) for food, water, etc. 

CAMPING RESERVATIONS for Overland Experience attendees and exhibitors is by reservation: you must let us know if you are camping. NOTE THE SIZE RESTRICTIONS BELOW. Day pass attendees will also need to reserve camping space when you purchase your advance day pass tickets online (starting August). At-gate day pass attendees will not be able to camp. We will fill up.

RVs: Sorry, but Class-A motorhomes / very large RVs are NOT PERMITTED. Due to the nature of the terrain, there is not an appropriate space for any motorhomes with limited ground clearance. We will not have any way to recover stuck RVs. Check out your options for RV parks nearby here (note: book early, it's going to be fall "leaf" season): http://www.rvparkreviews.com/regions/North_Carolina/Fletcher.html 
 
VEHICLES & TRAILERS: 
Camping on-site at Taylor Ranch will be limited to overland rigs: trucks, vehicles with four-wheel-drive, trailers (only if pulled by four-wheel-drive truck), and purpose-built larger rigs that have four-wheel-drive. NOTE: 12-foot height limit due to trees around the entire venue. If you are bringing a trailer, you must be pulling it with a vehicle that has 4WD. Please make sure your trailer has adequate ground clearance. (Reminder: there are no hookups in this venue.) Quiet generators are allowed but must be turned off by 10 pm.

HOURS OF ARRIVAL: Thursday, set-up any time between 1 pm and 7 pm;  Friday or Saturday, between 8 am and 7 pm. NO ARRIVALS BEFORE OR AFTER THESE TIMES. Do not arrive before and park along the roadway, this creates serious hazards on a high-speed road and you will be towed. Do not arrive after 7 pm, the entrance gate will be locked.


– Location and Venue

  • Is the venue accessible for limited mobility / handicapped people?
    There will be parking for limited mobility / handicapped at Taylor Ranch, but the grounds are hilly and the pathways either rough dirt, gravel, or grass, so please plan accordingly. Motorized wheelchairs with large tires will do better. Scooters will have a hard time due to the terrain. We will have carts for assisting low-mobility attendees with accessing sites.
     
  • What transportation can I use around the venue?
    - NO ATVs, quads, or side-by-sides allowed at Taylor Ranch. NO EXCEPTIONS!
    - Bring mountain bikes as an alternate way of getting around.
    - And, of course, walking! The grounds are easily accessible by foot. 
    - We will have carts for assisting low-mobility attendees with accessing sites.
     
  • What kind of food is available?
    Taylor Ranch is providing plenty of food, including lots of local trucks which will offer a la carte items for sale. There are no food stores or convenience stores inside the venue, but Taylor Ranch is just a couple miles from full service everything in Fletcher or Asheville.
     
  • What is available in Asheville?
    Asheville is a full-service city with everything from fine dining to brew pubs; in fact, it's been voted best brew city in America numerous times! We'll be developing an Asheville guide with some of our favorites soon, but in the meantime please check out: http://www.exploreasheville.com/2014overlandexpoeast/


– Trip Planning

  • What are my options for flying in?
    Charlotte Douglas International in Charlotte, NC, is the nearest international airport (a couple hours away), and there is a nice regional airport just minutes away, Asheville Regional.
     
  • I am flying in and need to rent a car/bike, is this possible?
    Both the airports above have facilities for rentals, but you'll find more variety at the international airport. We are working on information on bike rentals. Overland Expo does not provide rentals bikes or vehicles for classes. The Land Rover test vehicles are for the Overland Skills driving course sessions only, not for the whole weekend.
     
  • Where is the best place to find other attendees interested in caravanning?
    The following forums are good resources: 

Expedition Portal
ADV Rider

If you have other forum resources, please let us know.

Top image courtesy Renedian.com (Mongolia).